The UPS Store, Lake Mary

4(163 reviews)

About

The UPS Store at 7025 Co Rd 46A #1071, Lake Mary, FL, offers a range of shipping and mailing services, including package delivery, freight shipping, and mailbox rentals. Customers can also take advantage of additional services such as printing, shredding, and passport photos. With a focus on convenience and reliability, The UPS Store provides expert solutions for individuals and businesses looking to send and receive packages efficiently.

The UPS Store - main image

FAQs

What services does The UPS Store offer?
The UPS Store provides shipping, mailing, printing, shredding, and passport photo services, among others. We also offer mailbox rentals and freight shipping solutions for businesses and individuals.
Where is The UPS Store located?
The UPS Store is located in Lake Mary, FL, serving local and regional clients with a wide range of services, including packaging and shipping solutions.
Do you offer tracking services for packages?
Yes, we offer package tracking to ensure your items arrive safely and on time. You can track your packages online or visit our store for assistance.

Review Progress

4(163 reviews)

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  • Friday 8 AM–7 PM
  • Saturday 9 AM–4 PM
  • Sunday 11 AM–4 PM
  • Monday 8 AM–7 PM
  • Tuesday 8 AM–7 PM
  • Wednesday 8 AM–7 PM
  • Thursday 8 AM–7 PM

Features

Service options
Delivery In-store pickup In-store shopping Onsite services
Parking
Free parking lot Free street parking On-site parking
Accessibility
Wheelchair accessible entrance Wheelchair accessible parking lot
Amenities
Free Wi-Fi
Recycling
Plastic foam

Review Progress

4(163 reviews)

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Reviews

Review owner's avatar
Ferdaous Challa - Google user
a month ago
I don’t usually write reviews unless I’m asked to, but this store truly deserves 5 stars. I come here often to drop off returns or print documents, and the staff is consistently kind, helpful, and welcoming. More specifically Sonia and Caleb, they go above and beyond every single time—always greeting customers with a smile and never showing any frustration, no matter how busy it gets. Their professionalism, patience, and friendliness make the store feel like home, which is so rare to find these days. It’s refreshing to interact with people who genuinely care about customer service. I really want to thank Sonia and Caleb for creating such a positive experience—I wish every store had reps like them!
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Juan Posada - Google user
a month ago
Great customer service! Didn’t charge me $10 for the first page like Orange City’s UPS store does. The gentlemen attending me made my Amazon return process smooth and even helped me pack a box.
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Anika Singh - Google user
9 months ago
I had a fantastic experience at this UPS location! The store was clean, organized, and well-run. Brandon, the associate who helped me, was outstanding. He was friendly, professional, and went above and beyond to assist me with my shipping needs. He answered all my questions and ensured my package was securely packed and shipped on time. Great customer service like this makes a big difference. I’ll definitely be returning for any future shipping needs. Highly recommend and definitely ask for Brandon!
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EAS M - Google user
8 months ago
I normally do not do reviews (i do not take the time for them) but this experience deserved one. I had an issue with UPS not wanting to refund two packages that were late, although I paid for the service to be delivered at a very specific time. At first I had no luck on my refund, until a gentleman by the name of Caleb went above and beyond for me. Whether it was calling UPS on my behalf, his willingness to help me through the process, or his follow up - he demonstrated how A+ customer service is supposed to be. I hope this place gives him a promotion, a raise, and a bonus. He deserves it all.
Review owner's avatar
P William - Google user
7 years ago
This store is in a fantastic location. The staff is welcoming, able to answer your questions, and make the setup very easy. The prices are very fair and they offer good quality service. This store has a lot of different options for you to do your shipping services and receiving. The store is well-maintained and is inviting.
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Ryo Kishida - Google user
3 months ago
The staff at the UPS Store are always so friendly, professional, and helpful. They make every visit quick and stress-free.
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Jayne Seiler-Plank - Google user
5 months ago
I find the employees in this store to be efficient, professional, and friendly. When I need copies, lamination, or have an item to ship, it is all done quickly and at a reasonable price.
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Gracie Silverstein - Google user
10 months ago
Usually when I have amazon returns, I go to Kohl’s, but ever since I went to the UPS store once, I go to the UPS store for my amazon returns all the time now. The employees were super helpful and quick. Anthony was amazing. He took the time to help with my Amazon app when it wasn’t working so that I can pull up my QR code. I highly recommend going to this UPS store :)
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Alice Stoneheart - Google user
9 months ago
Excellent customer service! I came in to ship an international package and the two men working there(didn’t see name tags) were kind and helped a lot! They explained what needed to be explained and were patient when I wasn’t prepared with everything. The place is kept clean and organized and when I walked in, there must’ve been a candle or such going because the place even smelled pleasant. Will definitely go to this location again for my packages!
Review owner's avatar
Tom Siceloff - Google user
5 months ago
We use the UPS store every week. The customer service is outstanding and the staff that works there is very knowledgeable.
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Paul A. Andrews DDS, PhD - Google user
Edited 6 months ago
3-8-25 I do need to have some notary work done. We got it done really fast. Mihir, the manager, really does a nice job leading the team. We are now using this UPS store every chance we get. Mihir Parikh and his team are so helpful and professional. They take their work so seriously and never make a mistake.
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Elisha Patel - Google user
a year ago
I recently visited the UPS Store and had a fantastic experience! The staff was incredibly friendly and helpful, guiding me through the shipping process with ease. Mihir, Caleb and Becca are all fantastic and very welcoming and nice. They were knowledgeable about the best options for my needs and even helped me pack my items securely. The store was clean and well-organized, making it easy to find what I needed. Great location as well. I appreciated the variety of services offered, from printing to mailbox rentals. Plus, my package arrived at its destination on time, which is always a relief! Overall, I highly recommend this UPS Store for any shipping or printing needs. I’ll definitely be returning! :)
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Tiffany Castillo - Google user
9 months ago
Anthony was extremely polite and helpful with shipping my package. There was no wait whatsoever. The store was pleasant and smelled amazing. I ALWAYS have a seamless experience when I come here. Thank you guys.
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Diana Martinez - Google user
11 months ago
They were super patient and helpful even though I was having a hard time with the fingerprint scanner. They were very patient and more than willing to help and made the whole process so much easier. I appreciate them taking the time and effort to help me.
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Wasp - Google user
9 months ago
GREAT SERVICE, Caleb was very helpful and efficient. Hes the best UPS store employee i have ever seen the last 5 years ive been coming here!! Highly reccommend
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M J - Google user
a year ago
Absolutely love these guys- I work right down the street from them so I am always dropping off my packages to this location. I personally know the UPS driver who picks up from this location; he’s kind and treats your packages with TLC. Always enough people working to get you in and out- a nice diverse group of young men. Always appreciate how quick they are to assist you- even grabbing large boxes out your car for you. There’s a closer UPS near my home - but I go out my way to give them my business. Five stars ⭐️
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Michael Allwood - Google user
3 years ago
I can't say enough about the staff at this UPS Store. Came in a couple of weeks ago to return some amazon packages and was serenaded by one of the staff (name held to protect the innocence). This started a regular expectation of a song every time I come in the store. Cindy was amazing helping me to get a mail box for my business but we (the staff and I) always have a good time with lots of joke and laughter. The staff is very helpful and I love the energy they bring. I recommend this store if you looking for great customer service and a staff that will put a smile on your face, make your way down to the Lake Mary UPS Store. Thank you guys for all you do.
Review owner's avatar
Pam Ebberhart - Google user
11 months ago
I was assisted by Rebecca and she was excellent. We walked in to a smile and a warm welcome. She was able to print the label for us and send our package on its way. We will be back again!!
Review owner's avatar
Lauren Wilson - Google user
a year ago
AWESOME experience at this UPS store, knowledgeable, professional and super friendly team. Thanks to AJ and the friendly gentleman for helping me ship my nephew some snacks! We appreciate ya! If in the area, make sure to use them for dependable, fast and easy shipping! They have notaries on duty and other printing services!
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Joseph Patullo - Google user
a year ago
This is an amazing and efficient UPS. Mihir and his coworkers were great. This is an awesome location for a UPS for my family. Thanks Mihir for the package help and best wishes to you in this great idea for a venture.
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Howard TheAlien - Google user
10 months ago
I had an amazing shipping experience with Anthony today, he was very helpful and informative! I recommend this store out of any UPS store in central Florida!
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Samuel Diaz - Google user
a week ago
Convenience location. Good service and fast attention.
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Mary Scott - Google user
3 years ago
I’m super happy this location is right down the street from where I live so convenient. Everyone that I have dealt with has been wonderful. Great customer service in my opinion starts at the front desk. However, Cindy has STELLAR …
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Tiffany Mcilveen - Google user
7 months ago
Great service always. They make all transactions and deliveries seamless!! Thanks Caleb for your help this go around! Appreciate you guys!
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Evan Rosenthal - Google user
6 years ago
I had such a wonderful experience at this store. The Employees were so helpful tailoring suggestions based on my needs. I needed to use the UPS Freight service and they share tips and tricks on how to maximize my savings. They even offered …
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Savanna Gaslin - Google user
3 years ago
I LOVE this UPS store. I live in Deland and work in Lake Mary and I purposefully wait until I go to work so I can go to this UPS location. All of the staff are friendly, helpful and fast. Cindy is spectacular! She always has a smile on her face and a positive attitude. She goes above and beyond to help customers.
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Nick G - Google user
7 years ago
The staff here is awesome. They are always so happy and willing to help you in whatever your shipping needs are. I come here many times a year to receive and ship my textbooks. I have never had a problem and they are always quick with …
Review owner's avatar
Raina Carrero - Google user
8 years ago
This is the best UPS Store I've been to yet! The owners are caring, hard working, and willing to answer questions! Most of the employees and the manager really care about their job and are all about the customer. Go here if you want great …
Review owner's avatar
Benjamin K. Greene - Google user
2 years ago
The staff at The UPS Store in Lake Mary are always friendly and welcoming. They go above and beyond to make sure their customers are satisfied with their services. I wouldn't go anywhere else.
Review owner's avatar
Kerri Zlokas - Google user
a year ago
The two gentlemen working at the 46A store in Sanford/Lake Mary on 9/18 and 9/19 were SUPER nice and helpful. Great customer service!!